Privacy Policy

Last updated: February 2025

1. Introduction

Black Pearls Agency (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Swiss Federal Act on Data Protection (FADP), the General Data Protection Regulation (GDPR) for EU visitors, and other applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when:

  • Making a booking enquiry (name, phone, email)
  • Submitting a casting application (personal details, photos)
  • Contacting us via forms, email, or phone
  • Subscribing to communications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

2.3 Cookies

We use cookies and similar technologies. Please see our Cookie Policy for details.

3. How We Use Your Information

We use collected information to:

  • Process and manage bookings
  • Respond to enquiries and provide customer support
  • Evaluate casting applications
  • Improve our website and services
  • Send relevant communications (with consent)
  • Comply with legal obligations
  • Protect against fraud and unauthorized access

4. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent: When you provide explicit consent
  • Contract: To fulfill our service agreement with you
  • Legitimate Interest: For business operations and improvements
  • Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Hosting, email, and payment processors
  • Legal Authorities: When required by law or court order
  • Business Transfers: In case of merger or acquisition

All third parties are contractually obligated to protect your data.

6. Data Security

We implement appropriate security measures including:

  • SSL/TLS encryption for data transmission
  • Secure servers and access controls
  • Regular security assessments
  • Staff training on data protection

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal data only as long as necessary:

  • Booking enquiries: 2 years after last contact
  • Casting applications: 1 year (unsuccessful), duration of engagement (successful)
  • Website analytics: 26 months
  • Legal records: As required by Swiss law (typically 10 years)

8. Your Rights

Under GDPR and Swiss law, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data (“right to be forgotten”)
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@blackpearls.ch

9. International Transfers

Your data is primarily stored in Switzerland, which provides adequate data protection under EU law. If data is transferred outside Switzerland/EEA, we ensure appropriate safeguards are in place.

10. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we discover such data has been collected, it will be deleted immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or to exercise your rights:

14. Supervisory Authority

You have the right to lodge a complaint with a data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).